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ABOUT US

Thank you for visiting SoHo! We aim to provide you with an exciting shopping experience, with affordable, runway style, bespoke dresses, customised by you for any event.

Our high-quality dresses are selected, based on whats trending now. Plus, we believe that fashion is a form of self expression, each of our dresses can be customised to suit your own personal style.

Our garments are made from the highest quality fabrics, complete with quality lining, boning and built in bras. We hire only the best dressmakers and experienced designers, who use the finest production techniques to create your dress.

SoHo is an Australian Owned Company, founded in 2015. We specialise in bridal and special event wear and our main objective is to provide our customers with beautiful quality items. We strive to make online shopping an exciting and convenient experience, so please, leave us your feedback so we can continue to make things easier for you. ENJOY!

100% Satisfaction Guarantee

We want you to be satisfied when you buy online. If you are not 100% happy with your purchase you may return the product to us for a refund or exchange. You MUST contact us first to receive a return authorisation number. A 20% restocking fee may be charged if the product packaging has been removed. Unopened packages can be returned for a full refund. Monies will be refunded once we confirm receipt in our warehouse.

Fast and Trackable Shipping

We process orders within 24-48 hours Monday to Friday. Please see our shipping details for estimated delivery times. We ship packages via Australia Post. You will receive a tracking number via email the day your package leaves our warehouse.

Convenient & Secure Payment

We accept PayPal & Credit Card (Visa, MasterCard, American Express and Diners Club). Please make payment within 7 days after purchase, if you are unable to; please contact us before purchasing so we can make further arrangements.

Exceptional Customer Service

Our helpful Customer Service Agents are available from 9:00am to 5:00pm Monday to Friday. You can contact us via our online contact form.

Local Company Information

Registered Business Name: SoHo.

Company ABN: 54 557 734 483.

Registered in Australia.

We Employ the Highest Security Tools Available

SoHo uses Secure Socket Layers and 128bit encryption when dealing with your personal information. Your identity and security is VERY important to us and we take every measure to protect it. We NEVER permanently store any credit card information. We use gateways and payment processing provided by the National Australia Bank & SecurePay Australia. Our servers are exceptionally well guarded from hackers and even if one did get in, there would be nothing there for them to steal. Unfortunately, this means that we may need to ask for your Credit Card information again if one of our Customer Service Representatives has to contact you, or if you wish to change your order. Your security is more important than our convenience.

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